$59.99
Comfortable Durable High-Quality Material: Designed with you in mind. This Wally shoe boasts the comfort of walking on clouds. Featuring an insole that reduces odors, lightweight outsole, and breathable cotton fabric that makes the Wally one of the most comfortable shoes on the market.
NOTE: Please measure your foot and compare your foot length with the size chart on our description. Thank you so much!
This Shipping Policy is part of our Terms of Service and should be read alongside our main Terms. Please carefully review this policy when purchasing our products, as it applies to all orders placed with us.
We offer shipping services to Australia and New Zealand. In some cases, a third-party supplier may manage our inventory and be responsible for shipping your products.
| Country | Handling Time | Transit Time | Total Estimated Time | Shipping Cost |
|---|---|---|---|---|
| Australia & New Zealand | 3–5 business days | 12–20 business days | 15–25 business days | Flat rate: $14.99 |
You will receive a confirmation email with a tracking link so you can follow your order’s journey. Please allow 3–5 days for the carrier to scan your package into their system.
If your order is still in transit more than 25 business days after the shipping date, please contact our support team for assistance.
After your payment has been processed, your order will enter a waiting queue for 12 hours before being sent to our fulfillment center. During these 12 hours, you can change order details (size, color, quantity) or cancel the order.
Our fulfillment partners only ship to a single destination per order. If you wish to ship to multiple locations, please place separate orders with different addresses.
Since all items are manufactured, printed, and shipped from the United States, the price shown on the website is the final price, and you will not be subject to additional taxes. For specific queries regarding customs, please contact our support team.
Your shipping process can be expedited by:
Please note:
Customer service is our #1 priority, and we will do whatever we can to ensure your satisfaction. If you have any questions, please don’t hesitate to contact us at [email protected].
If you have questions about returns, please review our Return Policy.
By placing an order through our website, you agree to the terms below. These policies ensure you are fully aware of our return and refund procedures. These policies apply to all orders within the United States, Australia, and New Zealand.
We offer a generous 30-day return policy. You may request a return within 30 days of receiving your order. To be eligible for a return, the item must be:
Our packages do not include return labels. If you need to make a return, please contact us at [email protected], and we’ll assist you with your return or exchange.
To initiate a return, please contact us at [email protected] with the following information:
Once we receive and confirm your return (typically within 72 hours of receipt), we’ll send you an email confirmation that your return process is complete. If a refund is approved, it will be issued within 9 days. Please note that your bank or credit card company may require an additional 3-5 business days for the credit to appear in your account.
Please inspect your order upon delivery and contact us immediately if:
This allows us to evaluate the issue and resolve it promptly.
No, we don’t accept exchanges.
Our return shipping policy is as follows:
For all exchanges and returns, you must submit a video or image of the product as received, clearly showing that the product was ordered from us and clearly indicating any product issues.
We will notify you once we’ve received and inspected your return and inform you whether the refund was approved. If approved, the refund will be issued within 9 days to your original payment method.
Please note that it may take additional time for your bank or credit card company to process and post the refund to your account.
If you wish to cancel your order, you must do so within 12 hours of placing the order. In this case, we will provide you with a full refund. Cancellations requested after this timeframe may be treated as a “Change of Mind” return.
Before placing an order, please ensure your delivery address is correct and complete, including street name and house number. If delivery is unsuccessful due to an incorrect address, the customer will bear any resulting losses.
These policies are applicable for customers in the United States, Australia, and New Zealand.
Thank you for your understanding and cooperation.
